Shipping Policy

This Shipping Policy explains how orders placed on the website of Thulasi Dynamics Private Limited are processed and delivered. By placing an order, you agree to the terms mentioned below.

Order Processing

  • Orders are processed after successful payment confirmation.

  • Order processing typically takes 1–3 working days, excluding Sundays and public holidays.

  • Orders placed after business hours may be processed on the next working day.

Shipping & Delivery

  • We ship products across selected locations in India through trusted courier and logistics partners.

  • Estimated delivery timelines vary based on location and product type, generally ranging from 3–7 working days after dispatch.

  • Delivery timelines are indicative and may vary due to weather conditions, logistical issues, or unforeseen circumstances.

Shipping Charges

  • Shipping charges, if applicable, will be clearly displayed at the time of checkout.

  • Charges may vary depending on order value, product type, weight, and delivery location.

  • Promotional offers such as free shipping may be available for selected orders or periods.

Packaging & Handling

  • All products are securely packed to maintain hygiene, safety, and quality during transit.

  • Special care is taken for food, frozen, and packaged items to ensure they reach customers in proper condition.

Delivery Responsibility

  • Customers are requested to provide accurate and complete delivery information.

  • Thulasi Dynamics Pvt. Ltd. is not responsible for delays or failed deliveries due to incorrect address details provided by the customer.

  • Risk of loss or damage passes to the customer upon successful delivery.

Damaged or Missing Items

  • If the package appears damaged at the time of delivery, customers are advised to inform the delivery personnel immediately.

  • Any issues related to damaged, missing, or incorrect products must be reported within 24 hours of delivery for resolution.

Delivery Restrictions

  • Delivery may not be available to certain remote or restricted locations.

  • We reserve the right to refuse or cancel orders where delivery is not feasible.

Policy Updates

Thulasi Dynamics Private Limited reserves the right to modify or update this Shipping Policy at any time without prior notice.

Contact Us

For shipping-related queries, please contact:

Thulasi Dynamics Private Limited
📧 Email: thulasidynamicspvtltd@gmail.com
📞 Phone: +91 90476 89998